Posts Tagged: "Small Business"
Being in business today requires owners to contend with multiple facets of their business. From their core competencies which may include their product or services to often-times aspects outside of their expertise. One issue that most small business owners face is dealing with customer service in a growing fragmented communication world. Customers can now contact you through email, telephone, direct mail, social media platforms like Facebook or Google+, live chat and in person. Competing directly Read more [...]